Ian Kasley
7327 Schmidt Lane
El Cerrito, CA 94530
415.462.1634
ian@kasley.com

Skills / Qualifications

Excellent problem solving and troubleshooting skills. Extensive experience using, configuring and troubleshooting a wide range of PC and Macintosh hardware, software and peripherals. (including printers, digital still and video cameras, projectors, external storage devices, etc.)

Network installation, troubleshooting and administration; including firewall, switch and router configuration, UTP, coaxial and fiber-optic cabling installation, termination and testing, 802.11 wireless network design and implementation. Telephone, CATV and security system installation.

Customer service oriented with a patient demeanor and an ability to convey technical concepts and information to users in a non-threatening, jargon-free manner. Quick learner, detail oriented and possessing of strong verbal and written communication skills.

Software Proficiency

Multi-platform literate with proficiency in Microsoft Windows (3.1/9x/NT/2000/XP), Mac OS (6.x-9.x, OS X 10.3, Client and Server), Linux, OpenBSD, FreeBSD, Solaris, PocketPC and PalmOS.

Familiarity with a wide variety of software applications on multiple platforms, including office/productivity, (MS Office, AppleWorks, FileMaker Pro) desktop/electronic publishing (Photoshop, Illustrator, Acrobat, QuarkXPress, Dreamweaver) audiovisual content creation (ProTools, BIAS Peak, SoundForge, Premiere, iMovie, Final Cut Pro), server (Apache, OS X and ASIP Servers, Windows 2000 Server, etc.), remote management (Timbuktu, Windows and Apple Remote Desktop implementations, VNC) network diagnostic (Ethereal, NMAP, Netstumbler, ping, traceroute), and imaging/mass deployment tools (Symantec Ghost, Apple Software Restore, Carbon Copy Cloner)

Experience

1999-Present
Independent Computer Consulting
SF Bay Area, CA
Technology assessment and support for individual, business and educational clients, including hardware and software installation, configuration and upgrading. Troubleshooting, virus and spyware eradication, data backup and recovery. Purchasing and upgrade recommendations. Personal coaching in computer literacy, application usage and internet basics. Wired and wireless network design, installation and security auditing. Web site creation, internet domain setup and management.

2002-2003
Oakland Unified School District
Educational Technologist
Oakland, CA
Managed instructional technology for a group of 30+ elementary and middle schools, providing desktop and network support, staff training and long range technology planning.

Worked with schools and their staff to assess their technology needs and develop appropriate purchasing recommendations. Performed administration and maintenance of desktop and server computer systems at assigned schools through regular on-site visits, telephone and eMail consultation as well as by utilizing remote management tools. Performed training in basic-to-intermediate computer and networking concepts, application usage, methods for integrating technology into the curriculum, preventive maintenance and common troubleshooting techniques. Coordinated with local computer reuse organizations such as Access 2 Technology (see below) and The Oakland Technology Exchange to place quality refurbished hardware in underserved schools a little or no cost.

2000-Present
Access 2 Technology
Project Technical Lead
Oakland, CA
The Access 2 Technology Project is a 501(c)3 non-profit organization working to increase computer literacy in low-income areas through the use of refurbished equipment and a unique, hands-on curriculum where participants gain first-hand knowledge about how computers work and how to apply math and science concepts to real-world problem solving.

Diagnosis and repair of donated equipment, creation of streamlined software deployment tools, installation of equipment in classrooms, labs and community computer centers, network wiring, maintaining documentation of project procedures, supervision of student volunteer workers, and administration of project's file, web and eMail servers.

2000-2001
Berkeley Unified School District
Senior Technologist
Berkeley, CA
Served as Senior Technologist for The Teacher Led Technology Challenge, (TLTC) a federally funded technology integration challenge grant project covering grades K-8, with a focus on accommodating the needs of students who learn differently.

Managed over 1000 Macintosh and Windows desktop systems and multiple servers through on-site visits, telephone and eMail consultation, identified and resolved network issues, administered project's website, maintained equipment inventory database, created written and electronic documentation for project procedures, and identified software and hardware conflicts and worked closely with vendors to resolve them.

1998
Chevron USA
Web Producer
Houston, TX
Created and maintained websites for use on company intranet. Converted pre-existing materials into web-based presentations, implementing standardized document templates and digital image manipulation and optimization for web and print delivery.

1997
Wire-In Communications
Web Producer
Houston, TX
Designed websites and developed article templates for online music and movie magazine ventures. Edited and optimized audio and video content for online delivery in various streaming formats.

1996-1997
KPFT 90.1 Pacifica Radio
Houston, TX
Engineering, writing, voiceover work. Co-host and writer for weekly free-form radio show incorporating experimental music, found sound and audio collage. Production of station identification spots, public service announcements and news & interview segments.

Education

1999
Columbia College Chicago
Chicago, IL
Interdisciplinary study focusing on new media, audio/visual arts and computer technology.

1995-97
The Art Institute of Houston
Houston, TX
Media Arts Program. Focus on audio and video production techniques.

1995
North Harris Montgomery Community Colleges
Houston, TX
Courses in desktop publishing applications (Adobe Photoshop, QuarkXPress, Illustrator, etc.), Unix operating systems, photography.


Other Activities

Multitrack digital audio recording. Music and sound design for film, radio, multimedia and installations. Voiceover work for radio, television and multimedia.